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Residential Advisors

What They Do: Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.

Also Called:
Hall CoordinatorResidence DirectorResidence Hall DirectorResidence Life CoordinatorResidence Life DirectorResident AdvisorResident AssistantResident DirectorResidential CoordinatorResidential Life Director



Resource Details

On The Job

  • Communicate with other staff to resolve problems with individual students.
  • Observe students to detect and report unusual behavior.
  • Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
  • Provide emergency first aid and summon medical assistance when necessary.
  • Make regular rounds to ensure that residents and areas are safe and secure.

Technology Skills

NameExample
Electronic mail software
  • Email software
  • Microsoft Outlook
Word processing software
  • Google Docs
  • Microsoft Word
Spreadsheet software
  • Microsoft Excel
Accounting software
  • Budgeting software
Office suite software
  • Microsoft Office software

Tools Used

NameExample
Mobile medical services first aid kits
  • Emergency first aid kits
Photocopiers
  • Copy machines
Mobile phones
  • Smart phones
Fire extinguishers
  • Portable fire extinguishers
Scanners
  • Computer data input scanners

Knowledge

Namedescription
Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Public Safety and SecurityKnowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Education and TrainingKnowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Skills

Namedescription
Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.
Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
CoordinationAdjusting actions in relation to others' actions.
MonitoringMonitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
SpeakingTalking to others to convey information effectively.

Abilities

Namedescription
Oral ComprehensionThe ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral ExpressionThe ability to communicate information and ideas in speaking so others will understand.
Problem SensitivityThe ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Speech ClarityThe ability to speak clearly so others can understand you.
Speech RecognitionThe ability to identify and understand the speech of another person.

Work Activities

Namedescription
Assisting and Caring for OthersProviding personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Organizing, Planning, and Prioritizing WorkDeveloping specific goals and plans to prioritize, organize, and accomplish your work.
Establishing and Maintaining Interpersonal RelationshipsDeveloping constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or SubordinatesProviding information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Identifying Objects, Actions, and EventsIdentifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Detailed Work Activities

  • Communicate with management or other staff to resolve problems.
  • Monitor patron activities to identify problems or potential problems.
  • Supervise service workers.
  • Administer first aid.
  • Evaluate employee performance.

Work Context

Namedescription
E-MailHow frequently does your job require you to use E-mail?
Contact With OthersHow much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Face-to-Face Discussions with Individuals and Within TeamsHow frequently does your job require face-to-face discussions with individuals and within teams?
Work With or Contribute to a Work Group or TeamHow important is it to work with or contribute to a work group or team in this job?
Health and Safety of Other WorkersHow much responsibility is there for the health and safety of others in this job?

Job Zone

  • Title:Job Zone Three: Medium Preparation Needed
  • Education:Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  • Related Experience:Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  • Job Training:Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Examples:These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants.
  • Specific Vocational Preparation Scale Range:(6.0 to < 7.0)

Education

  • Some college, no degree

    Percentage of Respondents:50

  • Bachelor's degree

    Percentage of Respondents:31

  • Less than high school diploma

    Percentage of Respondents:7

Interests

Namedescription
SocialWork involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
ConventionalWork involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
EnterprisingWork involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Work Styles

Namedescription
Adaptability/FlexibilityJob requires being open to change (positive or negative) and to considerable variety in the workplace.
Concern for OthersJob requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Self-ControlJob requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
CooperationJob requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
IntegrityJob requires being honest and ethical.

Work Values

Namedescription
RelationshipsOccupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
IndependenceOccupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
SupportOccupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Job Outlook

  • Description : New job opportunities are likely in the future.
    Category : Average

Salary :

Annual 10th percentileAnnual medianAnnual 90th percentileHourly 10th percentileHourly medianHourly 90th percentile
$28490$39180$58350$13.7$18.84$28.05
13.7
18.84
28.05