Social and Human Service Assistants
What They Do: Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.
Also Called: Addictions Counselor AssistantAdvocateClinical AssistantResidential Care AssistantSocial Services AideSocial Services AssistantSocial Work AssistantSocial Work AssociateSocial Worker Assistant
Resource Details
On The Job
- Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
- Develop and implement behavioral management and care plans for clients.
- Keep records or prepare reports for owner or management concerning visits with clients.
- Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
- Submit reports and review reports or problems with superior.
Technology Skills
| Name | Example |
|---|---|
| Medical software |
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| Presentation software |
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| Data base user interface and query software |
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| Spreadsheet software |
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| Electronic mail software |
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Tools Used
| Name | Example |
|---|---|
| Special purpose telephones |
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| Photocopiers |
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| Desktop calculator |
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| Automobiles or cars |
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| Notebook computers |
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Knowledge
| Name | description |
|---|---|
| Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| Psychology | Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
| Therapy and Counseling | Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
| English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar. |
| Administrative | Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. |
Skills
| Name | description |
|---|---|
| Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. |
| Speaking | Talking to others to convey information effectively. |
| Service Orientation | Actively looking for ways to help people. |
| Coordination | Adjusting actions in relation to others' actions. |
Abilities
| Name | description |
|---|---|
| Oral Expression | The ability to communicate information and ideas in speaking so others will understand. |
| Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. |
| Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. |
| Speech Clarity | The ability to speak clearly so others can understand you. |
Work Activities
| Name | description |
|---|---|
| Communicating with Supervisors, Peers, or Subordinates | Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Documenting/Recording Information | Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| Getting Information | Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Performing for or Working Directly with the Public | Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| Assisting and Caring for Others | Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
Detailed Work Activities
- Conduct diagnostic tests to determine patient health.
- Examine patients to assess general physical condition.
- Develop treatment plans for patients or clients.
- Monitor activities of individuals to ensure safety or compliance with rules.
- Write reports or evaluations.
Work Context
| Name | description |
|---|---|
| Face-to-Face Discussions with Individuals and Within Teams | How frequently does your job require face-to-face discussions with individuals and within teams? |
| Contact With Others | How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
| How frequently does your job require you to use E-mail? | |
| Telephone Conversations | How often do you have telephone conversations in this job? |
| Work With or Contribute to a Work Group or Team | How important is it to work with or contribute to a work group or team in this job? |
Job Zone
- Title:Job Zone Four: Considerable Preparation Needed
- Education:Most of these occupations require a four-year bachelor's degree, but some do not.
- Related Experience:A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
- Job Training:Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
- Job Zone Examples:Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.
- Specific Vocational Preparation Scale Range:(7.0 to < 8.0)
Education
- Bachelor's degree
Percentage of Respondents:39
- Associate's degree
Percentage of Respondents:18
- Some college, no degree
Percentage of Respondents:16
Interests
| Name | description |
|---|---|
| Social | Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities. |
| Conventional | Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources. |
| Enterprising | Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law. |
Work Styles
| Name | description |
|---|---|
| Integrity | Job requires being honest and ethical. |
| Dependability | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
| Concern for Others | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
| Cooperation | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
| Stress Tolerance | Job requires accepting criticism and dealing calmly and effectively with high-stress situations. |
Work Values
| Name | description |
|---|---|
| Relationships | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
| Support | Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
| Independence | Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
Related Occupations
Job Outlook
- Description : New job opportunities are very likely in the future.
Category : Bright
Bright Outlook :
- Description : This career will grow rapidly in the next few years.
Category : Grow Rapidly
Salary :
| Annual 10th percentile | Annual median | Annual 90th percentile | Hourly 10th percentile | Hourly median | Hourly 90th percentile |
| $33280 | $45120 | $63850 | $16 | $21.69 | $30.7 |
16
21.69
30.7