Equal Opportunity Representatives and Officers
What They Do: Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.
Also Called: Affirmative Action Officer (AA Officer)Civil Rights InvestigatorCivil Rights RepresentativeComplaint Investigations OfficerEqual Employment Opportunity Officer (EEO Officer)Equal Employment Opportunity Representative (EEO Representative)Equal Opportunity Specialist
Resource Details
On The Job
- Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
- Prepare reports related to investigations of equal opportunity complaints.
- Interview persons involved in equal opportunity complaints to verify case information.
- Study equal opportunity complaints to clarify issues.
- Interpret civil rights laws and equal opportunity regulations for individuals or employers.
Technology Skills
| Name | Example |
|---|---|
| Spreadsheet software |
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| Presentation software |
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| Human resources software |
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| Compliance software |
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| Office suite software |
|
Tools Used
| Name | Example |
|---|---|
| Personal digital assistant PDAs or organizers |
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| Notebook computers |
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| Desktop calculator |
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| Special purpose telephones |
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| Desktop computers |
Knowledge
| Name | description |
|---|---|
| Law and Government | Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
| English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar. |
| Personnel and Human Resources | Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
| Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| Sociology and Anthropology | Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. |
Skills
| Name | description |
|---|---|
| Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| Reading Comprehension | Understanding written sentences and paragraphs in work-related documents. |
| Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. |
| Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. |
| Speaking | Talking to others to convey information effectively. |
Abilities
| Name | description |
|---|---|
| Written Comprehension | The ability to read and understand information and ideas presented in writing. |
| Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
| Oral Expression | The ability to communicate information and ideas in speaking so others will understand. |
| Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. |
Work Activities
| Name | description |
|---|---|
| Evaluating Information to Determine Compliance with Standards | Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
| Identifying Objects, Actions, and Events | Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| Communicating with Supervisors, Peers, or Subordinates | Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Resolving Conflicts and Negotiating with Others | Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| Analyzing Data or Information | Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
Detailed Work Activities
- Evaluate personnel practices to ensure adherence to regulations.
- Interview witnesses, suspects, or claimants.
- Prepare research reports.
- Explain regulations, policies, or procedures.
- Negotiate agreements to resolve disputes.
Work Context
| Name | description |
|---|---|
| How frequently does your job require you to use E-mail? | |
| Telephone Conversations | How often do you have telephone conversations in this job? |
| Spend Time Sitting | How much does this job require sitting? |
| Face-to-Face Discussions with Individuals and Within Teams | How frequently does your job require face-to-face discussions with individuals and within teams? |
| Determine Tasks, Priorities and Goals | How much freedom does the worker have in determining the tasks, priorities, or goals of the job? |
Job Zone
- Title:Job Zone Four: Considerable Preparation Needed
- Education:Most of these occupations require a four-year bachelor's degree, but some do not.
- Related Experience:A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
- Job Training:Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
- Job Zone Examples:Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.
- Specific Vocational Preparation Scale Range:(7.0 to < 8.0)
Education
- Bachelor's degree
Percentage of Respondents:66
- Some college, no degree
Percentage of Respondents:14
- Master's degree
Percentage of Respondents:12
Interests
| Name | description |
|---|---|
| Enterprising | Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law. |
| Conventional | Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources. |
| Social | Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities. |
Work Styles
| Name | description |
|---|---|
| Integrity | Job requires being honest and ethical. |
| Attention to Detail | Job requires being careful about detail and thorough in completing work tasks. |
| Analytical Thinking | Job requires analyzing information and using logic to address work-related issues and problems. |
| Dependability | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
| Self-Control | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
Work Values
| Name | description |
|---|---|
| Relationships | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
| Achievement | Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. |
| Working Conditions | Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. |
Related Occupations
Job Outlook
- Description : New job opportunities are likely in the future.
Category : Average
Salary :
| Annual 10th percentile | Annual median | Annual 90th percentile | Hourly 10th percentile | Hourly median | Hourly 90th percentile |
| $46230 | $78420 | $130030 | $22.22 | $37.7 | $62.52 |
22.22
37.7
62.52